Terms of service
TERMS OF SERVICE
Last updated: September 8, 2026
OVERVIEW
Welcome to KULVANO! The terms "we", "us" and "our" refer to KULVANO. KULVANO operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). KULVANO is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province or territory of residence (18 or 19 in Canada, depending on the province), and you have given us your consent to allow any of your minor dependents to use the Services.
To use the Services, you may be asked to provide accurate billing, payment, and shipping information. You are solely responsible for maintaining the security of your account credentials.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our kitchen products in our online store. However, product colors and packaging may vary depending on device display settings. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. KULVANO reserves the right to accept or decline your order for any reason. Purchases are subject to return or exchange solely in accordance with our Return & Refund Policy. Purchases must be for personal or household use and not for commercial resale.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. Posted prices do not include shipping, handling, or taxes (GST/HST/PST where applicable in Canada) unless explicitly stated. You agree to provide current, complete, and accurate billing and purchase information.
SECTION 5 - SHIPPING AND DELIVERY
All delivery times are estimates only and are not guaranteed. Risk of loss and title for items purchased pass to you upon our delivery of the items to the shipping carrier.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this site, including logos, text, graphics, and product designs, is owned by KULVANO or its licensors and is protected by Canadian, U.S., and international intellectual property laws.
SECTION 7 - OPTIONAL TOOLS & THIRD-PARTY LINKS
We may provide access to third-party tools or hyperlinks. We do not monitor or have control over these third-party platforms and are not liable for any content, transactions, or harm related to their use.
SECTION 8 - RELATIONSHIP WITH SHOPIFY
KULVANO is hosted on Shopify Inc. Sales and purchases are made directly with KULVANO. You expressly release Shopify from all claims or liabilities arising from or related to your purchases with KULVANO.
SECTION 9 - PROHIBITED USES
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to violate any international, federal, provincial regulations, laws, or local ordinances; (c) to infringe upon intellectual property rights; (d) to transmit malicious code or viruses; or (e) to harvest personal data of others.
SECTION 10 - DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
The Services and all products provided are offered "as is" and "as available" without warranties of any kind, express or implied. In no case shall KULVANO, its owners, or employees be liable for any direct, indirect, or consequential damages arising from your use of any products procured using the Services.
SECTION 11 - GOVERNING LAW
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law principles.
SECTION 12 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or replace any part of these Terms of Service by posting updates to our website.
SECTION 13 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at our customer support contacts below:
Legal Trading Name: KULVANO
Customer Support Email: hello@kulvano.com
Customer Support Phone: +1 825-994-9503
Support Hours: Monday to Friday, 9:00 AM – 6:00 PM MT
Physical Business Address: Suite 250 2711 39 Ave NE, Calgary, AB T1Y 4T8, Canada